TURNAROUND IS ROUGHLY 6 WEEKS UNTIL DISPATCH
£3.50 for Royal Mail First Class Signed For
£12.00-£!5.00 for International Tracked And Signed.
Both of the above services provide a tracking number for proof of postage and delivery.
Standard Items- any standard items are not refundable, it's exchange only. Buyer pays the return postage.
Custom items- No custom item, whether it be a custom length or custom design is returnable or exchangeable for any reason.
Ready to post items- Non returnable, please check the size guides before buying as these items cannot be returned/exchanged.
We will not accept returns because the item doesn't fit. The size guide is there to see and use. If you're unable to measure your child, please measure a dress that they already own for sizing.
All items that need exchanging must be sent back SIGNED FOR and in safe, secure packaging within 14 days of receipt. Anything sent back past this date, we will not accept and will send back out to you.
Any ready to post items are not returnable or exchangeable.
Please check the size guide before buying, all dresses are made to the standard measurements stated.
We will not accept exchanges on hair clips, bloomers/knickers, bonnets, socks or headbands.